Shipping, Returns & FAQ
Shipping
- Flat shipping rate of $9.95 on every order, anywhere in the U.S.
- Each print is made to order, so please allow some production time before it ships — rush orders can sometimes be accommodated, so reach out through the Contact page if you're on a deadline.
- You'll get a confirmation email once your order ships.
Damaged in transit
If a print arrives damaged, contact us within 7 days with a photo of the damage and your order number, and we'll send a replacement at no cost to you.
Returns and exchanges
Every print is made specifically for your order, so we're not able to accept returns for a change of mind. If there's a genuine problem with your order — printing defect, wrong item, or arrival damage — contact us within 14 days of delivery and we'll make it right with a replacement or refund.
Frequently Asked Questions
Which material should I choose?
Depends on the look and the room. Metal has a vivid, modern feel with a slight glow. Canvas is soft and gallery-classic. Wood shows a warm grain through the image. Fine Art paper is the most traditional, true-to-color option. See the material guide on any photo's page for a closer look at each, or check the Print Care page for how each one holds up over time.
Do you ship internationally?
Not currently — shipping is U.S. only for now. If that changes, this page will be updated.
Can I get a custom size not listed on a print?
Reach out through the Contact page — custom sizing is often possible even if it's not listed.
Do gift cards expire?
No — gift cards purchased through this site don't expire and can be used toward any print.
Can I use one of these photos for my own project?
Purchasing a print gives you the physical piece, not a license to reproduce the image — see the Terms of Service for details. For licensing or commercial use, reach out through the Contact page.
Anything else? Get in touch — happy to help.